Make a Difference with Distress Centre
At Distress Centre Calgary, our volunteers are highly trained and committed to providing compassionate support to those in distress. We believe in supporting the incredible work they do by ensuring that they are well-prepared, comfortable, and successful in their roles.
If you would like to volunteer with us, please take a moment to explore the different opportunities we offer and start your application. If you have any questions, you can email us at volunteer@distresscentre.com.
Current Volunteer Opportunities
Crisis Line Volunteer
Apply by: Ongoing
Age: 18+
Our highly trained volunteers provide confidential support to callers who phone into our lines. They do this by listening, managing crisis situations, ensuring the service user is safe, and providing the appropriate information about Distress Centre programs as well as referring them to services within the community.
Online Services Crisis Line Volunteer
Apply by: Ongoing
Age: 18+
As an Online Services Crisis Line Volunteer, you provide service users (via email and chat) with confidential service using tools and skills acquired in classroom theory, practical and ongoing training, and continuous feedback. You offer service users support and crisis intervention and provide appropriate information and referrals to programs within Distress Centre as well as the community.
ConnecTeen Youth Volunteer
Apply by: Ongoing
Age: 15–20
As a youth volunteer, you will provide confidential peer support to teens in distress by phone, chat, text, or email. Extensive classroom, practical, and ongoing training is provided.
Other Volunteer Opportunities
Board of Directors
Provide governance, strategy, policy and financial guidance to Distress Centre staff. Email for more information.
Fundraising Volunteers
Volunteers are always needed for our casino, which occurs every 18 months. Email for more information.
Our Values
- Belonging
- Service to Others
- Excellence
- Volunteerism
- Integrity
- Collaboration
- Innovation
- Leadership
Our Core Competencies
Client/Service Centred Work
You make clients the ultimate focus of our agency, team, and individual choices and actions.
Partnerships, Relationships, & Teamwork
You build and maintain productive, collaborative working relationships within and across groups, both internally and externally, to accomplish our common goals.
Growth Mindset/Learning
You actively identify new areas for learning and take advantage of opportunities to learn in whatever form they come. You apply your newly gained knowledge in your jobs and share these skills with others.
Communication
You clearly convey information and ideas through a variety of media channels in a way that engages the audience and helps them understand, inviting dialogue and inciting action where appropriate.
Diversity, Equity, & Inclusion
We build and sustain an inclusive work environment where all individuals are welcomed, supported, respected, and valued for their unique experiences, perspectives, talents, and contributions.
Change Management
You maintain your team and personal effectiveness when being impacted by changes within the organization.
Self-Management
You take responsibility for yourself and your actions.
Opportunities to Help
Our volunteer opportunities allow you to provide support in various ways, including over the phone and via chat, text, or email. We also provide extensive practical and ongoing training.
As Calgary’s only 24-hour crisis agency, we are often the first point of contact for those seeking help. Make a career out of making a difference!
Distress Centre is committed to furthering the field of social work, and we view practicum students as a great asset to our team. Practicum opportunities exist year-round within the Crisis Line Program and Counselling Program, along with other opportunities.
Check Out Our Blog
Explore what’s new in the community and important updates from Distress Centre.
DCC Stories of Hope: Taylor and 211
Amid the chaos and uncertainty, Taylor* found comfort on the other end of the line. After being transferred from 911 to the 211 co-location team, Taylor shared their story with [...]Read More... from DCC Stories of Hope: Taylor and 211
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Veterans and Mental Health
As Remembrance Day approaches, we honour the courage and sacrifices of those who have served. But beyond the ceremonies and moments of silence, it’s important to recognize the ongoing mental [...]Read More... from Veterans and Mental Health
READ
Donor Spotlight: Alberta Law Foundation
A $243,690 grant from Alberta Law Foundation supports Distress Centre Calgary's Justice System Initiative, helping Calgarians overcome critical legal barriers. [...]Read More... from Donor Spotlight: Alberta Law Foundation
READ
DCC Stories of Hope: Maria and our crisis line
Maria*, a concerned mother, called Distress Centre’s crisis line, her voice trembling with fear. Her 7-year-old son had experienced trauma, leaving her family feeling lost. As a result, she was [...]Read More... from DCC Stories of Hope: Maria and our crisis line
READ
DCC Stories of Hope: Jack and the Hub
This story is about a man named Jack* who had fallen on hard times. Jack was a rough sleeper, struggling to navigate the complexities of obtaining Income Support. Despite many [...]Read More... from DCC Stories of Hope: Jack and the Hub
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DCC’s Housing and Communications Hub: An Essential Service
Did you know about our Housing and Communications Hub? It’s a space where Calgary’s most vulnerable can access technology and assistance to support their housing, health, and wellness goals. Many facing [...]Read More... from DCC’s Housing and Communications Hub: An Essential Service
READOur Impact Funders
we want you to know that your donation is currently supporting someone in crisis. thank you for your contributions.
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FIND US
Email: info@distresscentre.com24-Hour Crisis Line: 403-266-4357
Main Office: 403-266-1601
Youth Program Office: 403-264-8337
Calgary, AB T2R 1J5 | View Map
Charitable Registration Number:
107021024RR0001
In the spirit of respect, reciprocity and truth, Distress Centre Calgary would like to honour and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.
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