Accessible Resources & Services
At Distress Centre, we’re committed to providing support and resources to those in need. Our services are designed to help people navigate the challenges of life and find the support they need.
We offer 24-hour crisis support through our crisis lines, ConnecTeen, crisis counselling for individuals, couples, and families, and programs at SORCe.
If you would like to learn more about our work through a tour, presentation or by having us attend a resource fair, please fill out this form, at least one month before your preferred date.
Our Programs
24-Hour Crisis Support
If you need to talk, Distress Centre is here to listen. Distress Centre provides 24 hour crisis support by phone, text and chat to Calgary and southern Alberta. Anyone can contact Distress Centre when they’re in crisis to speak with a highly trained responder, receive emotional support and feel heard. All conversations are confidential.
Distress Centre’s youth program, ConnecTeen, provides a safe space for youth to address any problem they have in life, big or small. Youth can contact ConnecTeen 24/7 by phone, chat or text.
Crisis Counselling
Our professional crisis counsellors provide free counselling for individuals, couples, and families. We offer both evening and emergency appointments. It’s important to note that counselling is not a 24-hour service.
211
211 allows for access to a broad network of community, social, health, and government services. Your call, text, or chat will be answered by a professional 211 community resource specialist who is trained to assess your needs and refer you to the appropriate service(s).
Coordinated Entry
SORCe is a multi-agency collaborative effort that works out of a single location. Distress Centre provides programs that cover housing, financial empowerment, and more. These programs are designed to help people build resilience, develop coping strategies, and connect with others who are going through similar experiences.
Opportunities to Help
Our volunteer opportunities allow you to provide support in various ways, including over the phone and via chat, text, or email. We also provide extensive practical and ongoing training.
As Calgary’s only 24-hour crisis agency, we are often the first point of contact for those seeking help. Make a career out of making a difference!
Distress Centre is committed to furthering the field of social work, and we view practicum students as a great asset to our team. Practicum opportunities exist year-round within the Crisis Line Program and Counselling Program, along with other opportunities.
Check Out Our Blog
Explore what’s new in the community and important updates from Distress Centre.
You Made a Difference: Q1 Impact Report
As we reflect on the first quarter of the year, one thing is clear—none of this would be possible without you. Thanks to your generosity, dedication, and belief in our [...]Read More... from You Made a Difference: Q1 Impact Report
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Volunteer Spotlight: Kyra
Meet Kyra, a volunteer on our 24-Hour Crisis Line! After facing her own mental health challenges, Kyra was inspired to join our volunteer team seven months ago to ensure no [...]Read More... from Volunteer Spotlight: Kyra
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Volunteer Spotlight: Tania
Meet Tania, a volunteer-in-training for our 24-Hour Crisis Line! Before anyone takes soloshifts on Distress Centre Calgary’s crisis line, they receive extensive classroom and onlineself-paced training, to ensure they are [...]Read More... from Volunteer Spotlight: Tania
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The Power of Volunteers: Changing Lives, One Call at a Time
Every day, people in crisis reach out to Distress Centre Calgary (DCC) looking for support, reassurance, and a compassionate ear. Behind most answered calls, texts, and chats is a dedicated [...]Read More... from The Power of Volunteers: Changing Lives, One Call at a Time
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From Overwhelmed to Supported: The Reality of Crisis Intervention
Life is full of ups and downs, but sometimes an event can feel like an insurmountable obstacle. This is what we call a crisis. It is not just stress, an [...]Read More... from From Overwhelmed to Supported: The Reality of Crisis Intervention
READMeet Crystal: 15 Years at DCC!
Meet Crystal, our Contact Centre Coordinator and 211 Information and Referral Specialist. In 2024, Crystal celebrated a very exciting milestone: 15 years at DCC! We sat down with Crystal to [...]Read More... from Meet Crystal: 15 Years at DCC!
READOur Impact Funders
we want you to know that your donation is currently supporting someone in crisis. thank you for your contributions.
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FIND US
Email: info@distresscentre.com24-Hour Crisis Line: 403-266-4357
Main Office: 403-266-1601
Youth Program Office: 403-264-8337
Calgary, AB T2R 1J5 | View Map
Charitable Registration Number:
107021024RR0001
In the spirit of respect, reciprocity and truth, Distress Centre Calgary would like to honour and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Otipemisiwak Métis Government of the Métis Nation within Alberta Districts 5 and 6. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.
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