Free, Confidential, 24/7 Support
Contact 211 to gain access to a broad network of community, social, health, and government services. Your call, text, or chat will be answered by a professional 211 community resource specialist who is trained to assess your needs and refer you to the appropriate service(s).
211 services are available across Alberta and can help in over 170 languages over the phone. Ways to contact 211 include:
If you’re experiencing an emergency, please call 911. Learn more about 211 Alberta by visiting the 211 website.
When Should You Contact 211?
211 services can help you navigate different areas of need, including:
- If you need food, shelter, and/or transportation
- If you need financial support to help pay a bill, rent, and/or damage deposit
- If you need to find mental support
- If you need information on government programs and phone numbers
- If you don’t know where to go for legal support
- If you want to volunteer for an organization
- If you want to make a donation of furniture and/or clothing
- If you are concerned about a friend or family member
- If you are looking for services for a client
211 provides access to several helpful resources and services.
Opportunities to Help
Our volunteer opportunities allow you to provide support in various ways, including over the phone and via chat, text, or email. We also provide extensive practical and ongoing training.
As Calgary’s only 24-hour crisis agency, we are often the first point of contact for those seeking help. Make a career out of making a difference!
Distress Centre is committed to furthering the field of social work, and we view practicum students as a great asset to our team. Practicum opportunities exist year-round within the Crisis Line Program and Counselling Program, along with other opportunities.
Check Out Our Blog
Explore what’s new in the community and important updates from Distress Centre.
How to Cope with Crippling Anxiety & When to Seek HelpEveryone can experience anxiety differently, but some strategies that may help include mindfulness, meditation, physical exercise, cognitive behavioural therapy, and breathing exercises. If you’re experiencing debilitating panic attacks, finding yourself using substances to cope, or having thoughts of self-harm, it’s time to seek support. [...]READ
Why Is Volunteering Important?Volunteering can be a crucial element of nonprofit organizations that offer essential services in your community, catalyzing positive change, helping those with nowhere else to turn, and offering a plethora of personal and professional benefits for volunteers [...]READ
10 Types of Grief ExplainedThere are many different forms of grief. Some of the most common types include: Normal grief Anticipatory grief Complicated grief Disenfranchised grief Collective grief Ambiguous grief Absent grief Secondary grief Cumulative grief Traumatic grief [...]READ
How Does Volunteering Help with Community?Volunteering, in essence, is the act of dedicating one's time and energy toward a cause without financial gain. It plays a vital role in making communities more resilient, inclusive, and compassionate. [...]READ
10 Reasons Mental Health MattersSome of the key reasons mental health matters are the way it impacts: Physical health Emotional well-being Everyday productivity Personal relationships Coping with difficult times Personal growth Problem-solving Economics & finances Suicide rates Quality of life [...]READ
What Is 211 & What Does It Help With?With a simple phone call, text, chat message, or search online, 211 can connect you with resources to help with basic needs, healthcare, disability services, support groups, counselling and more. [...]READ
Our Impact Funders
we want you to know that your donation is currently supporting someone in crisis. thank you for your contributions.
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In the spirit of respect, reciprocity and truth, Distress Centre Calgary would like to honour and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.