Free, Confidential, 24/7 Support
Contact 211 to gain access to a broad network of community, social, health, and government services. Your call, text, or chat will be answered by a professional 211 community resource specialist who is trained to assess your needs and refer you to the appropriate service(s).
211 services are available across Alberta and can help in over 170 languages over the phone. Ways to contact 211 include:
If you’re experiencing an emergency, please call 911. Learn more about 211 Alberta by visiting the 211 website.
When Should You Contact 211?
211 services can help you navigate different areas of need, including:
- If you need food, shelter, and/or transportation
- If you need financial support to help pay a bill, rent, and/or damage deposit
- If you need to find mental support
- If you need information on government programs and phone numbers
- If you don’t know where to go for legal support
- If you want to volunteer for an organization
- If you want to make a donation of furniture and/or clothing
- If you are concerned about a friend or family member
- If you are looking for services for a client
211 provides access to several helpful resources and services.
Opportunities to Help
Our volunteer opportunities allow you to provide support in various ways, including over the phone and via chat, text, or email. We also provide extensive practical and ongoing training.
As Calgary’s only 24-hour crisis agency, we are often the first point of contact for those seeking help. Make a career out of making a difference!
Distress Centre is committed to furthering the field of social work, and we view practicum students as a great asset to our team. Practicum opportunities exist year-round within the Crisis Line Program and Counselling Program, along with other opportunities.
Check Out Our Blog
Explore what’s new in the community and important updates from Distress Centre.
988 launches in Canada! Distress Centre is a 988 partnerThe 9-8-8 Suicide Crisis Helpline has launched as of November 30th, 2023. 9-8-8 is a new national three-digit helpline that provides urgent, live support by phone and text for anyone who is thinking about suicide. [...]READ
Are Suicidal Thoughts Normal?While fleeting thoughts about suicide can cross anyone's mind, more frequent or persistent thoughts may be cause for concern. It’s vital to acknowledge suicidal thoughts and take action, as they can indicate significant emotional distress and the need for support. [...]READ
What to Say to Someone Who Is SuicidalSome of the best things you can do for a loved one with suicidal thoughts include being an active listener, asking direct questions, and helping them create a safety plan [...]READ
Volunteer Spotlight: AltamishWhile fleeting thoughts about suicide can cross anyone's mind, more frequent or persistent thoughts may be cause for concern. It’s vital to acknowledge suicidal thoughts and take action, as they can indicate significant emotional distress and the need for support. [...]READ
Our Impact Funders
we want you to know that your donation is currently supporting someone in crisis. thank you for your contributions.
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In the spirit of respect, reciprocity and truth, Distress Centre Calgary would like to honour and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.