September 10th is World Suicide Prevention Day and Distress Centre wants anyone experiencing suicidal thoughts or struggling with their mental health to know that help is available. We offer 24/7 […]
Category: News
Distress Centre’s Impact Part 2: Stories from our service users
Distress Centre has responded to over 38,000 crisis calls, chats, texts and emails so far in 2019 (as of June 30th). Here are two stories highlighting the skill and compassion […]
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Indigenous people in need of support can contact 211 to connect to services
June 21st is National Indigenous Peoples Day in Canada, a day to celebrate the heritage, diverse cultures and outstanding achievements of First Nations, Inuit and Métis. At Distress Centre, we […]
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2018 Report to the Community
We’re here for you when things seem dark. Everyone has dark days, dark thoughts and dark moods. Often these dark clouds come and go, but sometimes the storm doesn’t pass […]
Distress Centre’s Impact: Stories from our service users
Each month, we receive around 10,000 calls to our crisis line. Here are three stories highlighting the skill and compassion of our volunteers and staff as they support two callers […]
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What to do when you’re worried about someone’s mental health
According to the Canadian Mental Health Association, 1 in 5 people in Canada will personally experience a mental health problem or illness in any given year. Each of us can […]
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Distress Centre takes over City of Calgary Information Centre’s database
Despite the large number of social services available in Calgary, people who need help often don’t know how to find it. The system of supports is complex and hard to […]
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How the very busy Karen, from Stresscase, builds self-care into her day
Karen Pickles first called Distress Centre’s crisis line six years ago. As a single mother of two children and caregiver to someone with severe mental health issues, she found herself […]
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Why Distress Centre Matters: “Calling this line helps me feel less isolated.”
“Distress Centre, Gwen speaking.” “Hello, my name is Mary*,” said a soft voice on the other end of the line. “I’m having a hard day.” “I’m sorry to hear that,” […]
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Why Distress Centre Matters: “I just filed for bankruptcy. I want to thank you.”
“Distress Centre, Omar speaking.” “Hello, my name is Adam*,” said the voice on the other end of the phone. Omar*, a crisis line volunteer in the Distress Centre contact centre, […]
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