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DCC Stories of Hope: Alex and our crisis support service

December 9, 2024

Listen to Alex’s powerful story of finding hope through Distress Centre Calgary.

DCC Stories of Hope: Alex's story #mentalhealth

Calling Distress Centre Calgary and being able to interact with the amazing and caring people in my lowest moments had had an indescribable impact. 

At first, I was reluctant to call but eventually, I felt that there was nothing to lose. During those calls, I could express my struggles and be met with compassion, patience and dignity. I kept calling because I realized I didn’t have to face my challenges alone.

  

Photo of person with quote overlay: "Thank you for every call, for connecting me to local services, for following up, and for encouraging me when I couldn’t see the way forward. " - Caller

Sometimes I even called just for a 10 mins ‘chat’ but it was enough to help me pull myself out of bed, eat, shower, or go to bed. I’ve called many times over the years, sometimes very late at night, sometimes multiple times a day and sometimes for very long. Thank you for every call, for connecting me to local services, for following up, and for encouraging me when I couldn’t see the way forward. Distress Centre made a difference in my life when I needed it most.

Hope and healing amidst life’s challenges

I was able to return to work. I now have a job in my field that I love. I can take care of myself. My home and my hobbies are back a little more each day. I can enjoy the company of friends and family around me. My actions are no longer a cycle of impulsiveness and self-destruction. I’ve regained the ability to take control of my life. 

Photo of person with quote overlay: "Overcoming my recent mental health battles is my life's greatest achievement. I struggled a lot and for a long time,  but I didn't struggle in isolation because I had Distress Centre." - Caller

These days, I call less and less. I no longer let my struggles rob me from living my life. I will often give out the phone number though. I feel that people politely take it with the same skepticism that I once had. I’m not bothered since one day they may call and find what I found. Thank you so much. I can’t express how much of a difference it’s made for me. There are so many available resources out there but this one is so accessible which is incredibly important.  

“Overcoming my recent mental health battles is my life’s greatest achievement. I struggled a lot and for a long time, but I didn’t struggle in isolation because I had Distress Centre.” 

Grateful for the support they received, Alex became a monthly donor, helping ensure others can find the same care when they need it most.

How you can help

Stories like Alex’s remind us why we do what we do. Their story of hope amidst life’s challenges is just one of the hundreds we’ve encountered, in the past and up until today. When the stress becomes overwhelming, we want you to know that we are here. 

Your donation ensures that we can continue being a lifeline for those in crisis. Help us stay here—for you, for Alex, and for our community. 

*Name and details have been changed to maintain confidentiality.

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