SORCe (Safe Communities Opportunity & Resource Centre) is a multi-agency collaborative and accessible facility where community organizations work together to help people access a range of coordinated services and supports.

About

What is SORCe?

SORCe is a place where community partners come together to support people experiencing or at risk of homelessness. Distress Centre Calgary, Aboriginal Friendship Centre of Calgary (AFCC) and Recovery Alberta work side by side with other organizations to provide coordinated, housing-focused services that help address barriers to stable and sustainable housing.

We are here for you with collaborative support for:

  • Homelessness
  • Addiction
  • Mental health
  • Justice concerns
  • Social service needs
  • Cultural Connection

Services may be accessed by:

  • Walk-in
  • Self-referral
  • Agency referral
  • SORCe internal referral

SORCe was developed as a grassroots initiative that is supported by a variety of community based organizations. These organizations strive to expand the capacity, reach and coordination of existing programs and services aimed at addressing the barriers to stable and sustainable housing.

As a non-profit, SORCe operates primarily through in kind contributions from the agencies participating in the collaborative, along with an annual operating grant for office supplies.

SORCe is not itself an agency, but rather a multi-agency collaborative. Working out of a single location, agencies work together to connect individuals and families experiencing or facing homelessness with programs and services that can assist them.

By bringing together multiple agencies and programs in a single location, SORCe strives to connect each client to all necessary programs and services to address the individual and complex needs of each client that comes in the door.

Programs and services are offered on a walk-in basis during regular business hours and are free to anyone who is experiencing or facing homelessness.

 

Our Mission and Vision

Mission

Homeless serving agencies working collaboratively to meet the needs of our program participants where they are today.

Vision

Collaborative support for people in need.

SORCe Objectives

To increase access to supports with a ‘No wrong door’, low-barrier and multi-service approach

To provide trauma-informed and person-centered care coordination and services

To jointly provide services that support wellness goals in the domains of housing, health, financial, justice, community connection, addiction and mental health

hOURS &
lOCATION

SORCe offers walk-in based services, general services are not available by phone.

 

Visit us

SORCe is located in Sunalta

1944 10th Ave. S.W.
Calgary, Alberta

Walk-in hours:

Monday – Friday:
9:00 AM – 4:00 PM*

*closed at 12 pm the first Thursday of the month

Saturday – Sunday: Closed

Check in for housing (current CAA participants):

Please call our automated information line to check in for housing if you are a current CAA participant. Please note this phone is not monitored daily. Messages left on this line will not receive an immediate response.

Phone: 587-779-5015

Agency information:

If you are an employee from another agency and would like program related information, contact SORCe by email and a member of our team will respond when possible.

Email: admin@sorcecalgary.ca

Jacob’s Story

I want to thank the Diversion Strategist for her supports during my time of need.

She got me a winter coat and damage deposit along with a little welcome home hamper that was packed with items I really needed. I just want to express my deepest gratitude because I know many people went homeless this winter and the supports I got from the SORCe gave me so many blessings. The Diversion Strategist went above and beyond in assisting me with everything I needed. Thank you for your time and efforts!! Have a great New Year!!!

– Rose

“Joe” came to SORCe in July 2022 to get some housing resources and access the communication hub for housing search, they were experiencing significant anxiety about their housing instability.

“Joe” was able to connect with Rapid Care Counselling at SORCe to receive mental health support. “Joe” also connected with the Financial Empowerment Program and completed an Needs and Services Questionnaire with the CAA team. From July 2022 to January 2023, “Joe” accessed SORCe services almost daily, receiving basic needs, pet food and various supports from staff and the client was able to move into their father’s basement temporarily. System Navigation and Resource Specialist staff assisted this client in communication with Alberta Works in order to complete the audit process and get benefits reinstated successfully.

*Client name was changed to respect client confidentiality.*

“Jane’s” story:

“Jane” and her daughter presented at SORCe inquiring about an upcoming eviction.  Once connected to the appropriate staff member, they begun looking into some options that may be available for “Jane”, and created a rough plan to assist her in her current housing needs.

“Jane” appeared to be visibly confused and distraught, therefore, our staff member requested to speak to the daughter alone to investigate the situation further. Upon further discussion with “Jane’s” daughter, it was disclosed that ”Jane” suffered from bi-polar disorder and was currently needing supports, and her daughter was unsure of where to turn for help. The SORCe staff immediately contacted the Urgent Mental Health workers who are located on site for an evaluation. Within 45 minutes “Jane” was admitted to the hospital for longer term support.

What initially appeared to be a straight-forward housing concern, turned into a serious mental health emergency. Because of the trained staff at the SORCe, a member of Calgary’s community is receiving the care they deserve and require.

*Client name was changed to respect client confidentiality.*

I went into the SORCe to start looking for housing and I met the worker 🙂 She was amazing to work with and helped me with a kind and caring heart at a time when things felt very stressed .

She set me up with a referral for funding for a damage deposit to get my home I currently live in. Due to this my son was able to come home and be with me and we are housed in a beautiful home. Just recently we received a gift card for help with food as well it was a true blessing and came at the perfect time to get food for our home! Thankyou so much for all you did for me , I would recommend you to anyone coming in, you have the kindest heart and it’s obvious you aren’t just doing a job you actually care about the people you help. Forever grateful !

“Wonderful, wonderful person. Very helpful and respectful.”

“I have an anxiety condition and was very nervous about coming here but when I got here the staff were very friendly and the nervousness went away.

They helped me with everything I needed and I know if I needed more help in the future, they would be happy to help me again.”

 

How you can help

Our Wishlist

We are also looking for community donations of the following:

  • Water
  • New or clean gently used winter clothing
  • New underwear (all sizes)
  • Bras/Bralettes
  • Socks
  • Personal Hygiene items (Soap, shampoo, conditioner, lip balm, deodorant, dry shampoo)

Drop off will need to be coordinated through email: cepoperations@distresscentre.ca

Kits for a Cause

Are you looking for an engaging impactful way to give back or donate locally?

Looking for an easy team building, hands-on, engaging and fun volunteer opportunity to make an impact with your employee’s, friends or family? Why not host your own kit packing event and pack kits full of our most needed supplies. This is the perfect option for: school groups, corporate volunteers, faith-based organizations and groups of friends! This activity can be completely customized to whenever and wherever fits best for you. To learn more, Click here & make a meaningful impact today.

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